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Family Programs – JHU Human Resources

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Child Care Information & FAQ's

How do I reach the Family Programs team at JHU if I need help?
The JHU Family Support Services team is maintaining a list of up-to-date childcare resources during this crisis. You can reach them through the Benefits Service Center at 410-516-2000 or by email at

Are the JHU partner childcare centers staying open?
Governor Hogan issued an executive order requiring that all child care centers in Maryland be closed unless they are providing care for essential workers.

The Johns Hopkins Child Care and Early Learning Center at East Baltimore, Weinberg Early Childhood Center, and Homewood Early Learning Center are open for essential workers only.

Even if you are already enrolled, you must fill out an application to enroll during this emergency period.

My child’s school has closed but JHU is open, and I need childcare. What do I do?
You are expected to work your normal schedule and follow JHU’s normal leave policies. Work with your manager to determine whether your position is eligible and appropriate for Workplace Flexibility.

Please refer to the Sick and Safe Leave policy and JHU’s general Sick Leave policy. Also, FMLA entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons. For specific questions regarding leave, contact HR Business Services at 443-997-2157 or

There is state-supported school age and early childhood care available for hospital health care workers.

Contact the Maryland Family Network, and a LOCATE specialist can refer you to child care providers who are accepting essential employees’ children.

Request service in the LOCATE: Child Care Registration Form, or call 1-800-999-0120, option 2. The State of Maryland website has additional information.

Plus, JHU provides all employees with 20 days (through June 30, 2020) of backup care through You also receive a free premium membership, which allows you to perform self-directed searches for a variety of caregiving needs. You must register through JHU’s portal at or call 855-781-1303.

JHU provides support programs for all employees and their families through mySupport. You can reach mySupport 24/7, 365 at 443-997-7000 or online. For online access, the username is JHU and the password is JHU.

Are nannies, elder care workers, and backup childcare providers considered essential workers?
Child care and other types of “residential services” are considered essential.

 This means that a nanny, babysitter, or other type of caretaker can travel from one house to another and from one jurisdiction to another.

Maryland’s Office of Legal Counsel issued specific guidance stating that people taking care of children, seniors, or those with special needs can continue their work.

In this situation you are the employer for your caregiver. We suggest that you provide your caregiver with a letter to carry on public transportation or in the car. The suggested content for the letter is:

  • The name and address of the employee.
  • The name and address of the employer (your name and home address).
  • The nature of the employee’s work.
  • A brief statement of your work (attach your essential employee letter from Hopkins if you have one).
  • A signature and contact information for yourself.

Please remember that you are the employer for in-home caregivers, even if they have been hired through an agency such as The State of Maryland website provides exact guidance.

Part II of the panel discussion will keep the conversation going and allow panelists to answer more of the questions you may have.

Whether you’re having a baby, raising a child, or caring for an aging relative, we have resources for you, from lactation support, to adoption assistance, to help finding—and paying for—child care and eldercare.

Use the links below to find benefits and programs that fit your needs. And remember, our mySupport program can also help with a variety of issues, including finding child care or eldercare.

Be sure to also check out our LifeMart employee discount program. LifeMart offers discounts on select child care and eldercare services, as well as on other family-friendly services such as meal delivery.

Get ready for that new addition to your family.  The Johns Hopkins Baby Shower provides new and expectant parents with information about available leave policies, lactation support, child care options, and other available resources.

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Looking for quality child care in Maryland? Find options through our LOCATE: Child Care partnership and receive individual counseling to assess your child care needs and then be matched with available services.

You’ll receive referrals to registered family child care providers and licensed group programs, as well as follow-up assistance until placement is found. LOCATE also provides materials on specialized child care options and services, federal income tax credits for families, and state financial assistance programs.

Our Finding Child Care page also offers links to child care provider networks and services, some of which offer discounted rates to JHU employees.

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We’ve partnered with to provide 20 days of backup care per year at a reduced rate that’s your salary. Care.

com prescreens qualified caregivers to help you find in-home backup emergency care for children and adults, or in-center backup care for children. You also receive a free premium Care.

com membership, which allows you to perform self-directed searches for a variety of care-giving needs.

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Your JHU benefits include two programs that can help offset the cost of child care: child care vouchers and dependent care flexible spending accounts. Our LifeMart employee discount program can also help cut your costs.

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JHU Child Care Center Partners

JHU partners with three high-quality Baltimore-area child care centers that give admission and wait list priority to JHU employees. We also have relationships with other quality centers that offer wait list priority to our employees.

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As a parent, you’re responsible for assessing and monitoring the quality of the child care you choose. It’s important—and sometimes stressful—but we’ve got resources that can help, including safety information offered through our partnership with

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Locate and register to use lactation rooms equipped with hospital-grade pumps and other comforts, get tips on successful milk expression after your return to work, and find manager resources, plus information on laws and JHU policies.

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Family Leave for New Parents

Parents can take paid time off using JHU’s birth recovery leave and parental leave after the birth or adoption of a child younger than 12. For a mother, this can mean up to 10 weeks of paid leave after childbirth (fathers and adoptive parents can get up to four weeks of paid leave).

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In addition to paid parental leave for parents adopting a child under the age of 12, we offer an Adoption Assistance Plan that can provide up to $15,000 toward eligible adoption costs.

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Gestational Surrogacy Program

Outside of the Adoption Assistance Plan, we offer a separate gestational surrogacy benefit that can provide up to $15,000 for eligible expenses associated with gestational surrogacy.

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We have a host of programs that can ease the challenges—emotional, financial, and practical—of caring for an aging adult.

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